.**Lead System Adimin**Lead II - Software Engineering**Who we are**:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.**You Are**:UST Mexico is looking for an experienced and passionate Lead System Admin preferred technical expertise across the ServiceNow Platform, specifically including the GRC (Audit, Policy Compliance, Risk Management, and Vendor Management).**The Opportunity**:- Code, debug, test, document and communicate product, component and feature development stages.- Validate results with user representatives, integrating and commissions the overall solution.- Select and create appropriate technical options for development such as reusing, improving or reconfiguration of existing components while creating own solutions for new contexts- Optimises efficiency, cost and quality.- Influence and improve customer satisfaction- Influence and improve employee engagement within the project teams- Set FAST goals for self/team; provide feedback to FAST goals of team members**What you need**:- ServiceNow development experience in GRC is a must.- 8 Years of experience ad s sysadmin- 4 years of experience as Lead- Minimum Bachelor's degree in an IT related field or equivalent experience- ServiceNow Certified System Administrator (strongly preferred)- Familiar with standard software development concepts, practices, and procedures including code management, quality gates, and SDLC documentation.- Knowledge of ITIL disciplines.- ServiceNow Administration/Developer experience.- Solid understanding of the ServiceNow platform and other modules (ITSM, ITOM).- Good understanding of Risk Management and Cyber Security processes.- Strong interpersonal skills, written and verbal communication.- Must thrive at working in a fast-paced and dynamic environment while collaborating with remote teams.- Detail-oriented, flexible with the ability to meet tight deadlines.- Strong analytical, estimating, and problem-solving skills; takes a logical, analytical approach to problem-solving and pays close attention to detail.- Ability to present technical information in a way that non-technical management and staff will understand.**What we believe**:We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity