Lead Labor Relations (Union/Call Center)

Detalles de la oferta

Job Description:At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives, and allow millions to share the stories and experiences that matter.This role will be in charge of managing all the Labor Relations unions for AT&T GSS in Mexico. This includes maintenance and renewal of the current CBA. The LR Lead will be responsible for the communication strategy with unions and employees. The professional will also be the Point of Contact for the Union Delegates who will be assigned at some point.As a Lead Labor Relations, you will be responsible for:Provide consistent interpretation and administration of labor agreements and promote a union/management climate conducive to achieving corporate goals.Responsible for pre-Bargaining research, creating briefings for officers, working on subcommittee assignments, and the development and distribution of all major Bargaining documents.Formulate and implement the organization's labor relations policy upon approval.Act as a Subject Matter Expert (SME) in relation to labor-related matters.Responsible for economic and cost impact analysis, as well as general research and analysis of the labor relations environment.In some cases, may provide training or mentoring to less experienced staff and may provide feedback for the evaluation of new staff.Planning for the Annual negotiation which will include deep review with Corporate C&C/Intl LR/Legal teams.Develop Strategy for delegate assignments.Union Activation and Legitimization.Budget Planning.Support Voting Sessions.Manage the internal and external communication and training.Requirements for this opportunity:Education: Typically, bachelor's degree.Experience: Typically, a minimum of 3-5 years of experience in a related field.Experience: Union experience within a Call Center Environment is preferred.Must be bilingual; fluent in English comprehension, speaking, and writing.The position is hybrid and requires going to a local office 3 times per week.Your future is calling. Apply today!Weekly Hours: 40Time Type: RegularLocation: Naucalpan De Juarez, Estado de Mexico, MexicoIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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