This role is to be based in our Zapopan office and offers a hybrid working schedule, with at least 3 days per week spent in the office.
**If you**:
- Believe that failure to write a spec is the biggest unnecessary risk in software development, this job is for you.
- Can clearly summarize large amounts of technical and business information into clear actionable documents useful for developers, QA, sales, and technical writers, this job is for you.
- Want to widen your career beyond writing design specs, and lead the growth of an amazing QA team with your new found domain knowledge, this job is for you.
**Responsibilities**:
- Transform complex functional specifications and team knowledge into clear, testable designs in a consistent and approachable manner.
- Ensure projects are completed on time and meet quality standards.
- Suggest and help drive best practices and optimizations throughout SDLC.
- Collaborate with fellow technicians to develop new approaches for creating more precise and engaging knowledge base articles for the company.
- Manage complex information and multiple projects with clear design specifications as the 'glue' that keeps all parts of the team working together and in sync.
- Run project requirements meetings to gather necessary knowledge.
- Use automated testing suites and their implementation as a basis for new QA specs.
**Qualifications that will help you succeed**:
- Bachelor's degree in relevant technical field.
- 4+ years of experience in technical writing or software documentation.
- 4+ years experience in QA or DevOps.
- Expert in documentation tools such as Confluence.
- Familiarity with systems development life cycle (SDLC), JIRA, Agile.
- Excellent English written and verbal communication skills.
- Healthy analytical and critical thinking skills.
**Highly desirable additional experience**:
- Familiarity with any scripting or programming language, git, any DevOps or Automated testing experience.
- SCRUM master experience.
- Tape backup experience.
Quantum provides a benefit package that includes Major Medical, Dental, and Vision healthcare coverage that is company paid for employee and dependents. In addition, we offer a generous vacation and vacation premium policy, and company paid holidays. Further, a Savings Plan with a generous Company match, a bountiful Christmas bonus, grocery vouchers, fitness membership reimbursement, and employee education assistance among many other benefit offerings and programs.
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