**Job Category**:Lead**Job Type**:Remote - Full Time**Job Location**:Guadalajara - MéxicoWe are a young American-based company that produces high-quality software using the latest disruptive technologies available in the market.We're looking for a Lead SRE/DevOps to join our dynamic team.**Responsibilities**:- Lead and mentor a team of SREs to ensure operational excellence and maximize the reliability and availability of client systems.- Architect and design highly scalable and available infrastructure solutions, integrating best practices in reliability engineering and automation.- Collaborate with cross-functional teams (DevOps, Development, IT) to implement SRE principles throughout the software development life cycle.- Establish and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical services, monitoring and maintaining performance against defined targets.- Implement and enhance observability, alerting, and incident response processes to proactively address issues and minimize downtime.- Develop and maintain documentation related to system architecture, configuration, and procedures.- Stay current with industry trends, recommending and adopting new tools and practices to enhance system reliability.**Requirements**:- Strong background in designing and implementing highly available and scalable infrastructure.- Proficiency in scripting and automation using Python or Shell.- Experience with container orchestration platforms, serverless architectures, CI/CD pipelines, and IaC implementations (Ansible & Terraform)- Experience with Observability tools (preferred: Datadog, CloudWatch)- In-depth knowledge of cloud computing platforms (preferred: AWS)- Solid understanding of SRE/DevOps principles and practices.- Excellent problem-solving skills with the ability to troubleshoot complex issues in production environments.- Strong communication and leadership skills, fostering effective collaboration with cross-functional teams.- Minimum 10 years of work experience in DevOps/SRE, including leadership roles.- Advanced English.- Mexico (Guadalajara) resident.**Preferred**:- Relevant certifications in SRE, DevOps, Cloud, etc., are a plus.