.WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.Why we're hiring:At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.You will be a member of the Workday Services Team providing post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our WPP colleagues. Reporting to the HCM Product Manager, the purpose of the role is to plan, co-ordinate and manage a team, located across multiple sites, who provide technical Workday HCM support to agreed SLA's. You will provide line management, technical guidance and support to the team ensuring delivery of high-quality advice and support across Workday HCM. This will include managing the ticket queue ensuring equitable distribution and learning opportunities, stakeholder management and ad hoc projects as are needed from time to time. You will also be responsible for diagnosing and resolving issues raised by the business and may create and maintain organizations & structures, configuration across Core HR, Absence, Compensation and Organisations. You will actively participate in the Workday Community keeping a watching brief on forthcoming enhancements. This is an exciting and varied role working with the wider Workday Services team to ensure the team provides a world class level of Workday support and development on a day-to-day basis. You will work closely with the WPP Programme Team and People Teams to understand, improve and deliver an efficient and effective solution