**Responsibilities**:**Essential Duties and Responsibilities**- Resource Engage, planning, guide, co-ordinate and collaborate- Review and Assign requests/incident/audit/task to team resources.- Make sure all the required monitoring services in place for reporting about system HA and performance.- Interacts with business users and software vendors to troubleshoot installation and implementation issues.- Works with system administrators, DBAs and networking engineers to improve ongoing services delivery.- Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostics of products while maintaining familiarity with competing products.- Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services.- Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.- Works with team members and management to architect and support high availability platforms and automate failover to disaster recovery locations.- Other duties may be assigned.**Qualifications**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Finastra ASP environment is a fast paced, 24x7 environment. Participation in an on call rotation is required.**Desired Education / Experience**:- 6-8 years total IT experience- 3-5 years of level2/level3 support experience in a fast-paced technical environment.. 1-2 years of Lead engineer experience with engage, assign and plan resources- Proficient with either Apache Web Server, IIS web servers, Tomcat/**Jboss/WebSphere/Weblogic app servers**- Support expierience with any of the above Middleware technologies is a plus.- Experience with **IBM MQ/RDQM is required**- Experience with IBM Data Power is plus- Experience with Azure/AWS cloud infrastructure is a plus- Scripting using powershell, cmd, perl, php.- Excellent proficiency with the standard Unix/Linux and Windows interfaces.- Experience with electronic file transfer technologies ( Globalscape/Axway/Tumbleweed )- Experience with Automated job schedule is a plus ( Ex : skybot, Control-M).Experience with Oracle Report Server/Obiee/PowerBI is a plus- Basic office skills such as word processing and spreadsheets, excel counts and graphs.- Familiarity with communication protocols such as FTP, SSH, and SSL.- SSL Public, Private key certificate knowledge, PGP, Regular expressions are plus.- Familiarity with the SWIFT Network, SNL and HSMs are a plus- Good troubleshooting skills and ability to perform under pressure.- Good documentation, organization and follow-up skills.- Excellent written and oral communication skills.
