At Rapido Solutions Group we are committed to connecting hyper growth businesses with the best global talent, allowing customers to scale efficiently and effectively.Our objective is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a dynamic community that allows our customers to achieve their objectives in the best way.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.What will you be doing?Develop and implement training strategy, measuring the effectiveness of it.Oversee the development and implementation of high-impact training programs tailored to business needs.Collaborate with cross-functional teams to assess and prioritize training requirements.Develop and maintain scalable training solutions for multi-client delivery.Lead training content creation that aligns with organizational standards and client expectations.Ensure the integration and effective use of technology-driven learning solutions, including LMS (AI Solutions, Automation, maintenance).Why do our employees choose us?Pay & Perks: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.Great Environment: Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training andTeam Building.Work-Life Balance: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.+Plus: amazing amenities like Ping-Pong table, videogames area, beer on Fridays, Sports teams, and more Monthly activities.RequirementsWho you are:Bachelor's degree in psychology, Administration, Education, or a related field.5+ years of experience in designing and implementing learning and development programs.3+ years BPO experience and/or in a similar position and volume training.Experience in managing teams and leading large-scale L&D initiatives.Follow UsDo you want to take a sneak peek?
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