The Fulfillment Center Learning Coordinator works with operations managers, area managers, and production assistants to coordinate all associate onboarding activities for the site, and must be willing to work day/night shifts.
Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Distribution Center Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:
Key job responsibilities Coordinate ambassador identification program and track new hire onboarding and ambassador auditsCoordinate site Associate Experience Week program and assign Learn Before Doing plans for operationsTrack learning curve and continuous improvement metrics at the site levelAudit Powered Industrial Equipment Training program and trainer standard workExecute training programs for both seasonal and permanent trainersCoordinate and facilitate any training related programsManage ticketing system and ensure tickets are closed within expected timelineDevelop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programsActively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)Document feedback results to help the learning department identify strengths as well as areas of improvementAssess development needs for individuals and groupsFully understand workflow and daily production goalsAbility to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolveBalance and prioritize multiple tasksMaintain a positive attitude and presence on the floorBASIC QUALIFICATIONS- Completed High School Diploma or ongoing/completed Bachelor's Degree.
- 1+ year of experience as a trainer or training coordinator in warehousing, logistics, manufacturing, food industry, or other industrial environments.
- Proficiency in MS Excel.
- Experience using data analysis tools such as Excel to collect, analyze and present information relevant to the learning area.
- Intermediate English.
PREFERRED QUALIFICATIONS- A completed Bachelor's Degree from an accredited university
- Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups
- Experience delivering messages related to performance
- Ability to give and receive feedback effectively
- Evidence of ability to prioritize, manage and complete projects with tight deadlines
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Desire to thrive in a dynamic, growing environment
- Previous Kaizen/Continuous Improvement experience
- Willingness to work different shifts
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