**JOB DUTIES:Support and administer ADI Global Distribution's Learning Management Systems including ADI University and gamification platform. Responsibilities include, but are not limited to:Learning Management Systems (LMS) Administration- System User Management: add, delete, and update system users- Course and Curriculum Management: upload, test and launch learning content, courses, curriculum and learning journeys. Assign learning content to appropriate roles- Create and distribute learning reports- Monitor and respond to questions/issues regarding ADI University: troubleshoot and resolve LMS user and administration issues- Maintain participant recordsDocumentation / Communications- Manage ADI University mailbox and calendar- Develop and revise LMS administration tasks and user guidelines, standard work processes- Recommend ongoing process improvements to streamline operations and improve learner experience- Manage communications to support programProgram Support- Register, monitor, and report on employees in New Employee On-Boarding, ISR New Hire, Branch Manager Training and other training programs- Coordinate presenters and resources for learning programs delivery- Coordinate and function as producer for virtual instructor-led sessions Resolve attendee and technical issues that may occur during program delivery**YOU MUST HAVE**:- High School Diploma (some college preferred)- Outstanding verbal and written communication skills- Strong organization, time management, problem-solving and multi-tasking skills- PC literacy and technical troubleshooting Experience with virtual technologies and platforms including Zoom and Teams**WE VALUE:- Familiarity with user roles and permissions, problems, implementation, maintenance of courses, and troubleshooting user problems in learning management systems- Experience in virtual program delivery production Familiarity with training content instructional design and online course development**WHAT'S IN FOR YOU**:Great work environment and exceptional Resideo benefitsLI-AA1LI-Hybrid