Legal Assistant (Customer Service Rep) - Onsite Position

Job Title: Legal AssistantShift time: Monday to Friday 8:00 AM - 6:00 PM ESTLocation: Merida, Yucatan (100% Presencial)Job description:The role involves extensive communication with medical providers, including frequent phone calls to follow up on and collect medical records and bills, supporting the legal team (paralegals, attorneys) by sending out letters and retrieving information from medical retrieval sites.
The candidate will verify balances when cases settle and ensure accuracy in confirming payments with providers.Responsibilities:Extensive communication with medical providers.Follow up on and collect medical records and bills.Support the legal team by sending out letters and retrieving information from medical retrieval sites.Verify balances when cases settle and ensure accuracy in confirming payments with providers.Assemble demand packages or settlement proposals, organizing large PDFs (up to 300 pages) for easy navigation.Skills and qualifications:Must be tech-savvy for using Microsoft Suite and have basic PDF editor skills; training will be provided on Smart Advocate as the case management software.No specific experience or professional requirements; customer service experience or a hospitality industry background is a plus.Candidates will be chosen based on attitude, personality, work ethic, honesty, and dedication.#J-18808-Ljbffr