Rockpoint Legal Funding is California's leading provider of funding to personal injury victims and their families while their attorneys fight for a fair settlement. With the ultimate goal of helping people ease the stress of these legal matters, Rockpoint provides the financial tools and solutions to attorneys and their plaintiffs to quickly bridge the gap between injury and settlement, helping plaintiffs during these unexpected times of need.**Position Description**:The Legal Assistant / Docket Specialist will report to the Lien Negotiations Manager and is responsible for searching state and county dockets, inputting data into internal software, monitoring and updating changes to existing cases and communicating with law firms when appropriate. Additional servicing duties include acquiring case updates and/or reaching out to clients and insurance adjusters. Work performed will include coverage of functional and operating units, focusing on financial and operational processes.**Job Requirements**:- Former paralegal, legal assistant or case manager preferred- Prior experience with personal injury lawsuits preferred- Heavy online research and data entry experience- Legal research experience (Lexis or Westlaw preferred)- Familiarity with CRM systems and practices- You must speak fluent English and Spanish.- You must have a high-speed internet connection at your home (80 mgs)- Up to date laptop with at least 8GB RAM- You must have a working computer system. Two computer monitors are a plus!**Responsibilities and skills include the following**:- Obtains client case information by searching online dockets- Sends payoff quotes- Follows communication "scripts" when handling different topics- Reports all collections issues promptly and inputs detailed notes- Handles customer communications in a friendly, professional, and timely manner- Maintains a working knowledge of the finance industry- Interacts with internal departments- Detail-oriented and comfortable working in a fast-paced environment- Excellent communication and interpersonal skills- Excellent computer skills- Ability to handle multiple tasks simultaneously with a high level of accuracy and attention to detail**Rockpoint's Core Values**:- Be Efficient- Be Collaborative- Be Accountable- Be Ethical, always- Care- Have fun!**How To Apply**:We will not respond to you if you do not do the above tasks.**Disclaimer**: We are an equal opportunity employer and abide by all laws pertaining to the hiring process in the state of California without regard to sex, race, religion, age, etc. employment is offered based on skill, experience and this employer's criteria for employment.**Job Types**: Full-time, PermanentPay: $150.00 per hour**Experience**:- Legal/ Paralegal Assistant: 1 year (required)- Personal Injury: 1 year (preferred)**Language**:- Fluent English (required)
