Part of a global specialized legal services team in Global Business Solutions (GBS) Mexico supporting Novartis legal services needs cost-effectively and with quality and service excellence. Provides expert services and project management support for Data Administration to the Novartis enterprise.
About the RoleMajor accountabilities: Part of a global team supporting pharmaceutical industry contracting and record management processes especially related to an M&A event.Analyze, organize, categorize and classify electronic data received through M&A events using a document review tool. Review contractual documents and provide operational inputs on these electronic contracts. Outcome of this exercise will eventually be shared with business functions/owners for further processing or operationalization.Manage internal approval processes associated with contracting and data administration services.Prepare, review and revise contract documentation in a timely manner using own or client templates in accordance with a pre-defined checklist / process or on an ad hoc basis.Attend internal and external trainings and stay updated on regulatory developments in the life sciences sector and industry best practices including data management activities.Update training decks / playbooks to incorporate new learnings and global standards or policies.Deliver services in line with service and operational excellence requirements including but not limited to:Implementing and maintaining quality control, adherence to agreed timelines and technical excellence in service delivery.Identify and resolve operational issues, communicate recommendations/solutions to local or global managers/partners.Deliver regular operational reports, Monthly/Quarterly KPI reports and as needed, business reports regarding SOW completion / Finance metrics and additional KPIs;Develop and maintain resources such as knowledge bank / playbooks to applicable legal standard for key jurisdictions / subject matters.Key Performance Indicators Timeliness: Adherence to timelines or TAT (Turnaround Time) expectations / requirements.Responsiveness: Timely handing of information/communication/e-mails, while accurately expediting urgent/confidential/important issues/matters.Client Experience: Client Experience feedback from internal customers/stakeholdersAccuracy & Diligence: Delivery of consistent, high quality and technically excellent services for customers in global organisation.Values and Behaviors: Maintain in accordance with Novartis standards & expectations.Innovation: identify creative ways to improve current processes / businesses, cross-functional training and drive organisational efficiencies to deliver on annual savings targetsJob Dimensions Impact on the organisation: Deliver high quality legal and data process management services as part of a global team. Develop PLS team legal services capabilities and lead and support process improvement activities.
Ideal Background Education/ Professional Qualifications: Project Management services background with 2+ years' experience.Data Administration experience is a mustExperience in life sciences professional services preferred.Familiarity with process set-up, quality KPIs, utilizing operational tools and operational issues / managementStrong business focus and customer centric approachExcellent precision and attention to detailExcellent communication and influencing and client management skillsExcellent organization and workload management skills.Languages : Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Division Operations
Business Unit CTS
Location Mexico
Site INSURGENTES
Company / Legal Entity MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area Legal & Intellectual Property & Compl.
Job Type Full time
Employment Type Regular
Shift Work No
Accessibility and accommodationNovartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to ****** and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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