Job Description Summary
Part of a global specialized legal services team in Global Business Solutions (GBS) Mexico supporting Novartis legal services needs cost-effectively and with quality and service excellence. Provides expert services and project management support for Data Administration to the Novartis enterprise.Job Description Major accountabilities: Part of a global team supporting pharmaceutical industry contracting and record management processes especially related to an M&A event.Analyze, organize, categorize and classify electronic data received through M&A events using a document review tool. Review contractual documents and provide operational inputs on these electronic contracts. Outcome of this exercise will eventually be shared with business functions/owners for further processing or operationalization.Manage internal approval processes associated with contracting and data administration services.Prepare, review and revise contract documentation in a timely manner using own or client templates in accordance with a pre-defined checklist / process or on an ad hoc basis.Attend internal and external trainings and stay updated on regulatory developments in the life sciences sector and industry best practices including data management activities.Update training decks / playbooks to incorporate new learnings and global standards or policies.Deliver services in line with service and operational excellence requirements including but not limited to:Implementing and maintaining quality control, adherence to agreed timelines and technical excellence in service delivery.Identify and resolve operational issues, communicate recommendations/solutions to local or global managers/partners.Deliver regular operational reports, Monthly/Quarterly KPI reports and as needed, business reports regarding SOW completion / Finance metrics and additional KPIs;Develop and maintain resources such as knowledge bank / playbooks to applicable legal standard for key jurisdictions / subject matters.Key Performance Indicators Timeliness: Adherence to timelines or TAT (Turnaround Time) expectations / requirements.Responsiveness: Timely handing of information/communication/e-mails, while accurately expediting urgent/confidential/important issues/matters.Client Experience: Client Experience feedback from internal customers/stakeholdersAccuracy & Diligence: Delivery of consistent, high quality and technically excellent services for customers in global organisation.Values and Behaviors: Maintain in accordance with Novartis standards & expectations.Innovation: identify creative ways to improve current processes / businesses, cross-functional training and drive organisational efficiencies to deliver on annual savings targetsJob Dimensions Impact on the organisation: Deliver high quality legal and data process management services as part of a global team. Develop PLS team legal services capabilities and lead and support process improvement activities.
Ideal Background Education/ Professional Qualifications: Project Management services background with 2+ years' experience.Data Administration experience is a mustExperience in life sciences professional services preferred.Familiarity with process set-up, quality KPIs, utilizing operational tools and operational issues / managementStrong business focus and customer centric approachExcellent precision and attention to detailExcellent communication and influencing and client management skillsExcellent organization and workload management skills.Languages : English.Skills Desired
Automated Process, Business Partners, Decision Making Skills, Law (Legal System), Legal Advice, Litigation Law, Negotiation Skills, Proactivity, Public Speaking, Quick Learner
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