Lider De Cuentas Por Cobrar (Credit Control Team Lead)

LIDER DE CUENTAS POR COBRAR (credit control team lead)Credit Control analyst (Accounts Receivable) work with business partners to ensure our Accounts receivable portfolio is optimized, and overdue balances are appropriately escalated. Manage credit risk appropriately and take actions to minimize exposure for the portfolio assigned.RESPONSIBILITIESResponsibility for Accounts Receivable portfolioLiaising with customers, account managers and customer services in order to resolve customer queriesKeep system notes up to date, to reflect the collection activities.Ensuring customer queries are followed through, that the customer is informed of and satisfied with the outcome.Sending monthly statements to all relevant customersPhoning/writing/emailing to customers on a regular basis as required to chase for overdue debt and ascertain reasons for non-payment.Sending copy invoices/additional information to customers as requested.Reviewing and approving credit note requests received from Customer Services for appropriate customers and aligned to company Internal policies and procedures.Reviewing Credit limits for active customers.MINIMUM REQUIRED EDUCATION AND EXPERIENCEPrior experience managing Accounts Receivable portfolio in an environment that includes cross-border transactions for a multi-national corporation with a global distribution networkExperience with ERP system upgrades or implementation, good EDI knowledgeBe able to work to deadlines and have a "can do" attitude#J-18808-Ljbffr