.The Reconciliation Supervisor provides leadership and supervisory responsibility for a small team of clerical/support employees. Delegates and supervises straightforward tasks. Effectively recommends personnel actions such as hiring, discipline, performance evaluation, promotion, compensation adjustments, and termination. Applies working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives. Ensures the quality and service of self and others. Good understanding of procedures and concepts within own technical/subject area. Good understanding of how the team integrates with others in accomplishing the objectives of the area. Responsible for training team members, monitoring quantity and quality of work, and providing feedback to employees on performance. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Has a direct impact on the business through the quality of the tasks/services provided. Quality and timeliness of service provided will affect the effectiveness of the team.Responsibilities:Supervises daily work for a small reconciliation unit of support staff performing routine tasks (typically up to 10).Typically responsible for identifying and resolving basic/routine problems with broader departmental impact with established procedures.Determines hiring to ensure adequate staffing.Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Recommends new work procedures.Applies basic understanding of how own area integrates within own subject area.Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.Direct impact by ensuring the quality of tasks provided by self and others on the team.Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.May act as backup for manager.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.Qualifications:0-2 years relevant experience.Basic level experience in a related role with limited experience in people management.Education:Bachelor's/University degree or equivalent experience.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required
