2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Must be detail-oriented with a demonstrated ability to own and follow through on issues
- Outstanding analytical, problem solving, and organizational skills
- Demonstrated ability to work in a fast-paced, deadline-oriented work environment
- Excellent English & Spanish written and verbal communication skills
- Strong presentation skills
- Proven track record of complex and creative problem solving and the desire to create and build new processes
- Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivated
- Bachelors degree
- English B2+
Key job responsibilities
**Responsibilities include (but are not limited to)**:
- Ensure that you and the Team remain customer obsessed
- Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp
- Strategic planning and forecasting to appraise performance and problem resolution
- Ability to manage multiple complex projects simultaneously
- Work within various time constraints to meet critical business needs; we work fast and hard
- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers
- Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.
- Make the existing processes scalable by identifying and implementing available tools/automation
- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
- Must plan and organize multiple stakeholders with multitasking teams to develop the best solutions for the network.
- Analytical outputs based on data driven decisions are expected to impact the network.
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
Mexico City, DIF, MEX
- Experience in requirement gathering and ability to write clear and detailed requirement document
- 2+ years of driving process improvements experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience in complex problem solving, and working in a tight schedule environment