2+ years of program or project management experience- Knowledge of Excel at an intermediate level (e.G., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Must be detail-oriented with a demonstrated ability to own and follow through on issues- Outstanding analytical, problem solving, and organizational skills- Demonstrated ability to work in a fast-paced, deadline-oriented work environment- Excellent English & Spanish written and verbal communication skills- Strong presentation skills- Proven track record of complex and creative problem solving and the desire to create and build new processes- Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivated- Bachelors degree- English B2+Key job responsibilities**Responsibilities include (but are not limited to)**:- Ensure that you and the Team remain customer obsessed- Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp- Strategic planning and forecasting to appraise performance and problem resolution- Ability to manage multiple complex projects simultaneously- Work within various time constraints to meet critical business needs; we work fast and hard- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers- Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.- Make the existing processes scalable by identifying and implementing available tools/automation- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences- Must plan and organize multiple stakeholders with multitasking teams to develop the best solutions for the network.- Analytical outputs based on data driven decisions are expected to impact the network.- Work with program managers, business leaders and executive team to communicate and impact critical business initiativesMexico City, DIF, MEX- Experience in requirement gathering and ability to write clear and detailed requirement document- 2+ years of driving process improvements experience- Experience implementing repeatable processes and driving automation or standardization- Experience in complex problem solving, and working in a tight schedule environment