.Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork.General job description:
- Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
- Operates non-articulated vehicles safely and efficiently, complying with all governmental and Corporate procedures.
- Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
- Seeks additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor's actions.
- Answers customer questions on FedEx feature of service and keeps customers informed about the company and its services.
- Ensures that packages conform to FedEx features of service; that proper labeling inprovided; and that all paperwork is complete, neat, and accurate.
- Determines legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.
- Scans packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
- Ensures customers have adequate supply of FedEx materials for shipping.
- Meets aircraft and transports packages as required for sorting operations.
- Loads and unloads aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.
- Cleans, washes, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company's public image.
- May require other duties as assignedMinimum Requirements:Minimum Education:
- High School diploma/Equivalent preferred
- Basic English skills preferredMinimum Experience:
- One (1) year of experience driving 3.5 ton. trucks
- Must possess appropriate license for vehicle assigned in accordance with specific country regulations
- Good driving record
- Must be 21 years old or olderMinimum Required Skills:
- Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
- Good verbal and writing communication skills, human relations, and team player
- Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
- Customer orientated with good organizational skills
- Problem Solving Skills
- Accuracy & Attention to Detail
- Planning & Organizing Skills
- Team Working Skills
- Must be able to work variable shifts