.LM236: Sr Invoicing AgentApply locations: FXE-LAC/MXTLCPC/TLCPC TolucaTime type: Full timePosted on: Posted YesterdayTime left to apply: End Date: December 30, 2024 (30+ days left to apply)Job requisition id: RC739738WelcomeWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:2020 Fortune's World Most Admired Companies (14th)2019 Fortune's Best Places to Work (15th)2019 Forbes's One of the "Best Employers for Diversity"2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.RC739738 LM236: Sr Invoicing Agent (Open) Full time Blvd Miguel Aleman sn San Pedro Totoltepec 50200 Toluca, MEX MexicoInvolves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.Lead or senior levels of these positions may:Handle escalated or more complex issues,Coordinate team activities or those of agency contract staff,Support supervisor or manager activities,Support the design, review, and implementation of processes and procedures.General Job Description:Under limited supervision perform the following activities:Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies.Monitors that batches of airway bills are manifested, and duty and tax paperwork are submitted for invoicing in a timely manner.Issue credits/debits to customer accounts as warranted.Maintains management and related departments updated on new, crucial and recurring problems.Verifies accuracy of customer invoices and mails them out.Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork.Prepares cash receipts and bank deposits.Ensures 100% daily billing (internal FedEx-Bso).Generates reports for daily reimbursement to FedEx internal AA.Generates RODr reports