ABOUT
Acclaro is a translation service and platform that helps the world's leading brands succeed across cultures. Through a fine-tuned process, top industry talent, and leading technologies we make a long-term investment in our clients' global brands.
Working in over 125 languages and with offices around the globe, Acclaro helps clients open new markets and gain a competitive edge by expertly adapting their brands and products with fast, high-quality translations**.**
POSITION DESCRIPTION
The Localization Project Manager plans and executes localization projects of varying scopes for multiple end clients. This includes planning resources and coordinating efforts of the different parts involved to deliver the projects in a timely manner.
The primary focus of the PM is ensuring customer satisfaction through successful management of projects' quality, schedule, and budget. The PM will work on one or more dedicated accounts and will be the primary point of client contact for all project-related matters.
**Location**: Latin America, Remote
**Working hours**: 9 am to 5 pm EST/CST/MST/PST
**Reports to**: Global Program Manager
RESPONSIBILITIES
- Plan and schedule software/multimedia/marketing/documentation localization projects; evaluate and provide quote; allocate resources; develop budget, schedule, and quality parameters
- Track project progress to ensure that quality, deliveries, and cost stay on plan.
- Manage day-to-day relationships with clients on project matters; provide regular status reports and proactively offer solutions to ensure customer satisfaction
- Facilitate effective communication within the project team (translators, engineers, publishers, etc.)
- Provide support to sales management in costing and planning projects and with customer presentations
- Ensure completion of all project-driven administrative processes
**REQUIREMENTS**:
- 5+ years' experience in localization project management
- Bachelor's Degree in related field or equivalent military or professional experience
- Full professional proficiency level in English
- Experience working on the vendor side of localization
- Excellent oral, written, and interpersonal communication skills and awareness of cross-cultural issues
- Resourceful, creative, and well-organized with an ability to prioritize and proactively offer solutions
- Strong computer skills, including Microsoft Project.
- Leadership and supervisory skills
DESIRABLE
- Experience with TM Tools.
- PMP certification.
- Proficiency in at least one additional language other than English.
- Acclaro is an Equal Opportunity Employer. We do not discriminate _on the basis of_ race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran _status_ or any other protected characteristic as outlined by federal, _state_ or local laws. We make hiring decisions based solely on qualifications, _merit_ and business needs at the time._