.Provide direction in matters related to facility operations, scope, and quality of services.
Plan and manage operations and delivery of service in compliance with policies and guidelines.
Ensure safety and security protocols are followed.The Location Services Analyst executes the services in his/her areas of responsibility and may oversee the work of junior team members.The scope of the job may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location or across multiple locations.
These may include workspace set-up, audio-visual support, catering services, document services, switchboard services, reception services, floor support services and space utilization management.
The Location Services Analyst is expected to independently carry out routine tasks according to Workplace Solutions guidelines and/or under supervision of a supervisor.Job Specifications:Job Description: (Fill details below or attach the job description):Provide direction in matters related to facility operations, scope, and quality of services.
Plan and manage operations and delivery of service in compliance with policies and guidelines.
Ensure safety and security protocols are followed.
**Purpose**: The Location Services Analyst executes the services in his/her areas of responsibility and may oversee the work of junior team members.The scope of the job may include a wide range of Workplace Solutions customer services activities, delivered on-site at an Accenture location or across multiple locations.
These may include workspace set-up, audio-visual support, catering services, document services, switchboard services, reception services, floor support services and space utilization management.
The Location Services Analyst is expected to independently carry out routine tasks according to Workplace Solutions guidelines and/or under supervision of a supervisor.
**Responsibilities/Accountabilities (including but not limited to)**:- Independently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management, etc.- May perform administrative duties according to location guidelines.- May conduct quality assurance checks to ensure service standards are being met.- May oversee and assist with integration of new joiners.- May carry out instructions for security, fire, health and safety and maintain records.- May act as a point of contact for the landlord or external providers and manage regular contract relationships.- May be single point of contact for Workplace Solutions in a specific location.- May receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed