.C.H. Robinson is looking to hire a Logistics Representative. In this role you will be responsible for managing customer's supply chain information and data within C.H. Robinson's Transportation Management System. You will serve as an extension of the customer's staff to ensure that all information flows properly and efficiently and all transportation arrangements are made. As a Logistics Representative you will be accountable for independently managing, fostering, and maintaining a relationship with your assigned customer(s).DUTIES AND RESPONSIBILITIESMonitor customer load board and information flow in the Transportation Management System (TMS)Perform relationship and knowledge-based exception management to any pre-defined processesDocument and organize existing standard operating processesFacilitate customer calls, emails, and updates while providing best in class customer serviceConduct CHR systems trainings to external CHR customer representativesManage reconciliation of daily, weekly, monthly, and quarterly reportsServe as a logistics expert and provide suggestions to customers to ensure maximum effectivenessAct as a resource and support for peers when neededUtilize project-based delivery model to find process improvements and cost savings within area of responsibility and/or teamQUALIFICATIONSRequired: High School diploma or GED Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics Ability to work flexible schedule on occasion Ability to travel up to 5% (domestic and/or international) Site Specific: Fluent in Spanish and English (written and verbal)Preferred: Bachelor's degree from accredited college or university Information systems acumen Proficient in Microsoft Office Suite of programs Ability to present to a variety of audiences Ability to think critically, analyze data and solve problems quickly and accurately Ability to work in a team oriented and fast-paced environment Ability to prioritize and handle a variety of tasks Continuous improvement mindset Excellent customer service skills Strong written and verbal communication skills Ability to adapt to an ambiguous and changing environment Values a diverse and inclusive work environmentDisclaimer: This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.Equal Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected