.**DUTIES AND RESPONSIBILITIES**The duties and responsibilities of this position consists of, but are not limited to, the following:- Coordinate transportation arrangements for shipments promptly and professionally, ensuring exceptional customer service through prompt written and verbal responses- Book and manage transportation loads efficiently within the Transportation Management System, handling exceptions and making necessary adjustments as per customer requests- Schedule delivery appointments and handle any required modifications within the system- Lead TMC systems training sessions for external parties, ensuring seamless integration- Prepare and share reports with internal and external stakeholders promptly to support informed decisions**QUALIFICATIONS**Required:- High School Diploma or GED- Ability to work flexible schedule on occasion, including overtime hours when requestedPreferred- Proficient in Microsoft Office Suite of programs- Detail oriented- Able to work in a fast-paced and dynamic environment- Friendly and articulate phone demeanor- Strong verbal and written communication skills- Ability to problem solve quickly and accurately- Ability to prioritize and handle a variety of tasks- Values a diverse and inclusive work environment**Disclaimer**:- This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.**Equal Opportunity and Affirmative Action Employer**- C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.**Benefits**We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.**Why Do You Belong at C.H. Robinson?**:Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022
