Logistics Coordinator

**What you will do**:
The Logistics Coordinatior is responsible for the day-to-day operations of the shipping department. He or she oversees the activities of the shipping clerks and makes sure that all orders are processed and shipped in a timely and efficient manner.

**How you will do it**:

- Maintain a safe and clean work environment by keeping shipping area organized, and complying with procedures, rules, and regulations.
- Verify that orders are complete and meet customer specifications before release.
- Investigate and resolve discrepancies on invoices and packing slips.
- Coordinate inbound and outbound shipments with customers, sales, and production departments.
- Schedule and assign employees to specific tasks.
- Train new employees on company policies and procedures
- Monitor employee performance and provide feedback and coaching as needed.
- Handle customer complaints and escalate to management as necessary.
- Prepare and submit reports on daily activities and metrics.
- Stay up to date on changes in transportation laws and regulations
- Manage inventory of shipping supplies and place orders when necessary
- Negotiate rates with shipping vendors and select the most cost-effective option.

**What we look for**:
**Required**
- Bachelor's degree in business, logistics, or related field
- 3-5 years' experience in shipping, receiving, or warehouse management.
- Fluent in English
- Proven leadership and supervisory skills
- Excellent communication, organizational, and time-management skills
- Familiarity with shipping software programs, including UPS WorldShip, FedEx Ship Manager, and DHL, etc.

**Preferred**:

- Manufacturing experience (HVAC a plus)
- Strong root cause analysis and problem-solving skills.
- Strong desire of learning, benchmarking.