We are seeking a Logistics Coordinator who works to direct the day-to-day route operations and report to the lead logistics coordinator and Office Manager.
This work is done in compliance with the procedures defined by the client and in conformance with company procedures.
His/her duties involve daily communication and interaction with drivers and clients.
He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance.
Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the lead Logistics Coordinator and Terminal Manager Supervisors as appropriate.
**Responsibilities**:
- Schedule, plan and confirm deliveries.
Use our online tracking system to keep an eye on trucks and goods
- Keep track of employee locations and dispatch them to and from jobs.
Fill out paperwork, keep track of expenses, answer customer/driver phone calls, keep track of vehicles and other asset maintenance schedules, and set up routes for drivers
- Works with Transportation managers, driver liaison and the service department to optimize routes
- Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
- Assigns routes to appropriate Drivers throughout the day and for the next day
- Handles incoming calls from customers and other departments
- Records and documents information from Drivers and distributes to appropriate departments
- Other duties as assigned
**About the job**:
- Assist drivers with paperwork
- Excellent written and verbal communication skills
- Some dispatching/planning experience (preferred)
- Background in transportation (preferred)
- Fast paced environment with extreme focus on "On time" delivery
- Customer oriented
- Strong work ethic and attendance is a must
- Must be able to work independently
- Speak and Write in English 100%
**Special Requirements**:
- Familiarity with transportation business preferred but not required
- Computer and internet at home.
**Job Types**: Full-time, Contract, Commission, Permanent
Pay: Up to $25,000.00 per month
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English 100% (required)