Confidencial.
is a world class asset-based carrier with locations across North America.
With over years of Importante empresa providing the best logistics, Charger Logistics has transformed into a world-class transport provider and continue to grow.Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.
We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.
We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Monterrey, office.-- Engliuency is a must----- Weekend coverage is required (Shift:
/ days Saturday or Sunday is a must) 8:
am to:
pm----Responsibilities--:
Build expert and dynamic knowledge of company products and services.
Build rapport with customers by engaging with them in an invitiniendly, andprofessional manner, to build a lasting relationship.
Provide track and trace updatr the shipments.
Continually update customers as to the status of each order as required and solve customer-specifeight issues.
Entering, updating and processing customer orders on various interfaces.
Ensure & confirm pickup and delivery appointmenr drivers.
Coordinating with other departments to clear customs paperworllow established procedurr processing bills.
Perform duties as assigned by the Customer Service Manager.-Requirements--:
College diploma or university degree.
Previous logistics and customer service Importante empresa is an asset.
Ability to solve problems and alleviate conflicts or escalate tactfully.
Strong time-management with an ability to prioritize and multi-task.
Proficient in Microsoft office, with aptitude to learn new software and systemuency in English and Spanish is a must--Benefits-- Savinnd Healthcare Benefit Packaod coupons Career growth Life insurance High competitive salary Performance-based bonus and Christmas bonus.
Christmas Loyalty Bonus