Overview:
**We Are PepsiCo**
Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.
Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.
PepsiCo México: Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.
A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.
**Know more**:PepsiCoJobs
Join PepsiCo, dare for better.
**Responsibilities**:
**The Opportunity**
As a Telematics Analyst at MBS, your role will involve data management on the MyGeoTab platform and the delivery of reports to various service recipient departments. This position reports to the LD&T Planner (LATAM Telematics Supervisor).
Another key aspect of this role is providing excellent customer service to ensure a comprehensive understanding of requests, effective communication, and high customer satisfaction.
**Your Impact**
As LD&T Resource your functions would consist of:
- Manual update of general data in the MyGeotab platform.
- Generate measurement indicators required by the business, following defined processes.
- Prepare Analysis Reports of fleet behavior, following defined processes.
- Data update to support management on the geolocation platform.
- Validate the operation of GPS devices and their accessories.
- Creation and tracking of requests and incidents reported by customers.
- Provide customer service (advisory, execution, and support).
Qualifications:
**Who Are We Looking For?**
- Technical knowledge in business administration/computer science, or Industrial Engineering (Technical Degree or bachelor's degree).
- At least 1 year of experience in Geolocation platforms, customer service or transportation.
- Experience in incident registration platforms (tickets), creation and documentation of requests, monitoring and closing them.
- Analytical abilities for data validation and interpretation.
- Basic / Intermediate use of Power Bi
**What can you expect from us**:
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.