.Company DescriptionAt Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specializes in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognizes individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.Job DescriptionAre you passionate about delivering exceptional service with a smile? Join the luxurious world of Sofitel London St James, where French elegance meets British charm. We are seeking a dedicated and enthusiastic Luggage Porter to be part of our exceptional Concierge Team.About the RoleAs a Luggage Porter, you will ensure our guest journey with us begins and ends with a flawless experience. Your role is to create memorable first impressions while exemplifying the sophistication and warmth that Sofitel is renowned for.What you will be doing?Greets all guests at the front door politely and courteously and guides them towards the reception desk or function rooms.Assists guests with their luggage for both check-ins and check-outs.Carries guests' luggage to the room upon check-in and check-out.Ensures that all guest property is safely handled and/or stored in the Luggage Room.Complies with standards of grooming, elegance, and playfulness.Replaces Doorman at the door whenever necessary.Handles vehicle parking for guests as per procedure.QualificationsYou must hold a valid driving licence and be entitled to work in the UK as this position is not eligible for sponsorship.Previous experience as a Luggage Porter in a hotel would be beneficial but not essential.A smart and professional appearance.A positive attitude and good communication skills.A willingness to take on a physically demanding job.Careful when driving guests' cars.Additional InformationDiscover a world of unparalleled perks tailored just for you:Competitive Salary, departmental incentives, and a Loyalty bonus of £1,300 per year.Employee Benefit Card – Discounted rates at Accor properties worldwide.Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.Complimentary Meals While on Duty.Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.Be Part of the Largest Hospitality Group in Europe.Exceptional Training and Development Opportunities through the Apprenticeship Program