.Calling all Travel Advisors with Europe destination specialization!To complement our team in Mexico City, we are looking for a professional, motivated and committed Bilingual Travel Consultants with Europe destination knowledge in the area of Luxury Lifestyle Management.Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, we work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major financial capitals worldwide.Overview of responsibilities:Advise our customers - Premium Cardholders - on the phone and by email in professional English plus another European language (German, French, Italian preferred).Process customer requests from the preparation of the offer to the billing of individual trips, as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing, etc.Make reservations with airlines, hotels, and destination agencies.Prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing.Mediate with passion.Active sales of promotions and exclusive events.Your Profile:Have completed tertiary qualification or equivalent training, ideally in the field of tourism.Have several years of professional experience in the travel industry, a tour operator or in a travel agency.Have GDS knowledge (preferably Amadeus) and excellent destination knowledge.Have excellent language skills in professional English, in written and spoken (C2 according to The Common European Framework).Advanced command of spoken and written either German / French / Italian language (level C1 or higher according to The Common European Framework) - advantageous but not necessary.Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture.Are service-oriented, flexible, and able to work under pressure.Have a positive attitude and identify with Ten Group values.Have strong communication skills.Value exceptional service and live by this motto.Are available on a full-time basis.Flexibility: Ability to work shifts and weekends. (This position is a 40-hour work week with day/evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday; shifts depend on operational requirements).Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development