Req ID:423854
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than **75 000 **people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
**Purpose of the job**:
In the context of Tren Maya project, ALSTOM is offering high level of Maintenance Service of the Rolling Stock, Track systems (Signaling & Communication) and Maintenance facilities.
ALSTOM Core Model is based on a customized SAP database known as GSI (Global Single Instance), with an extension for end users available on tablets called SES (Service Execution System). For Tren Maya project, these solutions are complemented by the ERP used by the end customer : MAXIMO. The MMS key user provides support for all these solutions.
The MMS Key User makes sure that the Core Model (ERP processes) is correctly implemented and used, according to processes & rules, configuration and data. His/her main activities are to lead data cleansing operations, to communicate on changes, to perform end-users & newcomers training on processes, business rules and tools.
The Key User has an extensive knowledge of current practices and new processes. Permanently in contact with the central team, he/she is the local process ambassador of his/her functional stream, and has a critical role when it comes to implementing new Core Model.
**Organization structure**:
**Reports directly to**:
Maintenance Project Engineering manager.
**Other reporting to**:
GSI local Project Manager (during deployment phase).
**Network and links**:
Internal:
- Operational functional teams (Production, Engineering, Industrialization, Supply Chain, Quality )
- Local GSI team
- Business / Country / Cluster counterparts Key Users network
- RBPE team (Regional Business Process Experts)
- IS&T Business Partner (Information System & Technology)
- Local business partners
External:
- Third-parties involved in the GSI project (such as suppliers and customer)
**Job location**:
The position is based in the maintenance facility of Cancún, QRoo.
Frequent trips to the other maintenance facilities of Yucatán peninsula, and occasionally to other Alstom or suppliers´sites.
**Job hours**:
Usually during day shift Monday to Friday. Team support can also require presence during night shift and/or week-ends, and availability during resting days for spot urgent requests.
**Main responsibilities & activities**
- Provide in-depth knowledge on local business processes
- Confirm data scope, extraction, cleanse & prepare data according to plan, validate conversions & loads
- Test new functionalities and raise incidents or defects
- Communicate on changes to local management and end-users
- Adapt / create on-site training material and documentation
- Perform power users (if any) and end-users training
- Contribute to cutover plan elaboration and execute plan
- Confirm business roles with needed authorizations
- Ensure the appropriate support to end-users post Go Live
- Contribute to functional stream continuous improvement (provide counterparts with good practices )
**Educational requirements**:
Mandatory:
- Graduate degree or extensive experience in impacted stream such as engineering or supply chain
- English proficiency - is able to use English on a daily basis for participation to meetings, reading and writing purposes.
- Analytical skill
- Teamwork and collaboration with other functions
- Ability to work in a multicultural environment
- Disciplined, rigorous, proactive.
Desirable:
- Good knowledge of ERP system, especially SAP
- Communication skill
**Experience**:
Mandatory:
Desirable:
- Experience of Alstom business and products lines
- Previous experience in ERP implementation
- Continuous Improvement awareness
- Experience in end-users training
- Project Management or Change Management
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
**Job Type**:Experienced
**Job Segment**:Facilities, Night, Supply Chain, Project Manager, ERP, Operations, Technology
