Maintenance Superintendent Apply locations Mexico City time type Full time posted on Posted 4 Days Ago job requisition id R0635533
Founded in 1910, KONE is a global leader in providing elevators, escalators and automatic doors for buildings, as well as maintenance and modernization solutions that add value to buildings throughout their lifecycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in more than 60 countries around the world have helped us achieve our position as a leader in innovation and sustainability with repeated recognition from Forbes, Corporate Knights for clean capitalism and others.
We are looking for a Maintenance Superintendent for Mexico City.
As our Maintenance Superintendent, you will be responsible for service business operations within a designated geography, driving an outside-in customer service mindset to meet our customer's needs. This includes the direct supervision of all related maintenance and repair activity, union and non-union personnel, as well as accomplishing goals for safety, quality and customer satisfaction.
Some of the main functions are:
Adhere to KONE Safety policy and hold all direct reports accountable to the same policy. Actively promote 24/7 connected services and our digitalization progress. Ensure Retrofit completion to minimize company risk and meet our legal obligations. Provide direction to field personnel (maintenance mechanics, helpers, and repair crews) as it pertains to maintenance & repair projects. Supervise routing (loading jobs, appropriate backups, and 100% jobs). Determine the layout for the best geographical service routes coupled with manpower qualifications to keep travel time and expenses to a minimum. Review material orders. Minimize overnight shipments. Review all back reported time daily. Ensure accurate and real-time reporting by technicians. Check and approve all service time tickets and invoices for vendor's materials. Complete Passenger Safety Service Operation (PSSO) equipment, KMM process and worker safety audits as per company policy. Conduct service meetings as needed outside of the meetings with the Service Manager. Review outstanding repairs with the Repair Supervisor (where applicable) to assure accurate scheduling and completion of all repairs. Ensure all time tickets are accurate. Contact and update customers when units are shut down for repairs or parts. Provide coaching and feedback and development to field personnel. Additional Responsibilities: Inspect all maintenance job sites periodically to ensure compliance with KONE Inc. policies and standards. Maintain inventory to ensure proper parts are available for maintenance. Assist the Service Manager with recommendations for hiring and training of maintenance and repair personnel. Order materials for repair jobs to be available for crews when work is scheduled. Control service labor and material cost to ensure costs stay within labor and material budget guidelines. What do we require? Over 5 years experience in maintenance/repair within the elevator/escalator or related industry and previous supervisory experience. A two-year college level degree and/or equivalent combination of technical and management experience in elevator/escalator or related industry. Familiarity with electrical mechanical and hydraulic systems as applied in industry transportation and/or conveyance systems. Good leadership, supervisory, organizational, written, verbal communication and customer skills. Ability to read construction drawings, layouts and electrical, hydraulic schematics. We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe that diversity drives innovation.
Some of our many benefits include:
Competitive salary Opportunities to learn and grow Comprehensive health and wellness plans for the whole family More benefits than required by law Come share your passion and energy to make a positive impact at KONE for our customers and your career!
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and disability or any other basis.
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