Company: InfosysRequisition ID: 125402BRRole: Technology LeadTechnology: Unix, SQLLocation: MX RemoteYour role:As a Technology Lead, you will work on maintenance and support of critical applications for a leading Global Financial Services firm.Required:Minimum 3 years of experience in Application Support in Unix, SQL & UNIX scriptingKnowledge of ITIL processes – Incident Management & Problem ManagementKnowledge of any Object-Oriented Programming language & debugging skillsExcellent communication and analytical skillsVery good knowledge of SQL support: scripts, queries, index, joins, etc.Unix production support experienceGood knowledge of Unix commandsPreferred (Any):Experience in Sybase/DB2/RDBMSExperience with Java/PythonExperience with job scheduler (Ex.
Autosys), Ticketing tool/JIRAExperience with IDE is a plusRole Description:Work actively with team members to analyze and resolve application issuesIncident Management (incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)User Ticket management (backlog review, user interface, and manual prioritization)Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activitiesCoordinate release and post-release support and handoverImplement bug fixes, minor enhancements, etc.Identify defects/discrepancies to identify the root cause by debugging or analyzing logsImprove application stability by observing patterns, recurring alerts, or issues for permanent fix or automationPersonal:High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skillsAbout Us: Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.Equal Opportunity Employer: Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.#J-18808-Ljbffr