"An Equal Opportunity Employer" It is the policy of North American Stamping Group to provide employment, training, promotion, and other conditions of Employment without regard to race, color, religion, national origin, sex, age or status as a qualified individual with a disability or other status protected by law.
GENERAL SUMMARY
The Quality Manager reports to the Operations Manager. This position is responsible for
operation of the Quality Management System. Responsible for maintaining customer and NASG
quality standards and policies, supporting the plant team to resolve concerns, driving corrective
and preventative actions and continuous improvements, and development of engineering and
technical staff within the Quality department.
ESSENTIAL JOB FUNCTIONS
A. Manage process to evaluate current state and develop plan to support department training
and development of engineers and technicians in problem solving, improvement tools and
communication methods
B. Serve as customer contact for all quality issues and represent NASG as required to resolve
issues
C. Monitor / report / improve all plant quality performance metrics
D. Ensure creation and maintenance of Control Plans, FMEA's, Flow Diagrams and In-Process
Inspection documentation
E. Provide guidance to Production group related to part inspection
F. Advise production on inspection, SPC, gage use
G. Participate in MRB review and product containment activity
H. Oversee plant Corrective / Preventive Action process activities for timely and effective
resolution
I. Participate in Layered Audit process
J. Participate in New Product Development as necessary
K. Participate in APQP process and ensure completion of plant APQP tasks
L. Support and assist EPC team by providing leadership and basic quality direction
M. Work closely with operations team to resolve quality concerns or questions
N. Support Internal / External / Customer audits as required
O. Serve as Management Representative for plant QMS
P. Coordinate individual, team and plant improvement activities
Q. Manage department budget
R. Establish and execute department strategy plan for year over year continuous improvement
for key department metrics
S. Continually evaluate department processes for adherence while identifying and executing
improvement to process design to improve department efficiency and effectiveness
T. In addition to performing primary duties, the individual shall provide support where deemed
necessary by Management
MINIMUM QUALIFICATIONS/REQUIREMENTS
**Education**:
- Bachelor degree in metrology, industrial, mechanical, electrical or electronics engineering
(Or relevant experience)
- Six Sigma Black Belt preferred
**Experience**:
- 5 years manufacturing experience
- 5 years supervision / management
- 3 years in automotive manufacturing
- 5 - 10 years cumulative in Quality functions
**Personal/Technical Skills**:
- Master level understanding of Control Plans, FMEA's, Flow Diagrams and In-Process
Inspection
- Master level knowledge of GD&T, SPC, Gage R&R, and gage use
- APQP, PPAP, MSA, Core Tools
- Master level understanding of Problem Solving and Root Cause Analysis.
- Detail oriented and able to work with mínimal supervision.
- Strong leadership abilities.
- Demonstrate and model Hands-on, involved, Go-See approach
- Highly organized
- Strong Interpersonal communication skills
- Will have the ability to work schedule that allows completion of the job on a daily basis
**Language Skills**:
- Able to clearly communicate in verbal or written forms and act as a liaison between Production
and Quality
- Ability to speak and write in the primary language of the NASG facility of employment
**Computer/Software**:
- Computer (PC) and Microsoft Office
- ShopEdge
- QCBD
- Minitab
- Customer Portals
**Training**:
- Internal auditing
- Automotive Core Tools
- CMM operation
- Fundamentals of IATF 16949
- Other Baseline items
WORK ENVIRONMENT/CONDITIONS
**Office**: Open office environment
**Plant**: Various types of manufacturing environments that include but not limited to: Stamping,
Welding, Assembly, Grinding, Wash, Receiving, Shipping, Sorting
**Travel**: Potential travel within Canada, Mexico and continental United States via automobile or
plane, passport required
PHYSICAL REQUIREMENTS
- Stand and walk for up to 12 hours
- Able to lift, carry, hold and manipulate loads up to 50 lbs
- Dexterity to manipulate product onto gages or gages onto parts
- Acceptable vision and hearing with or without appropriate prescribed aides
- Able to work within environment that has temperature fluctuations
DISCLAIMER
This job description is intended to identify the general nature and level of work performed by
associates within this classification, as well as certain essential job functions. It is not intended,
and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and
qualifications required of associates assigned to t
