.Netflix is one of the world's leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.The RoleNetflix is seeking a Manager of Account Management who will be responsible for leading a team of Account Managers who function as a strategic partner to sales leading pre-to-post sale campaign execution. The ideal candidate will be responsible for partnering with their aligned Sales Directors on all pitch-to-pay processes and workflows to maximize revenue and ensuring our clients have exceptional experiences with Netflix. The Account Management team partners with many cross-functional teams including Sales, Ad Ops, Product, Research, Marketing, etc. on all aspects of the campaign lifecycle. This role will work closely with Sales and Account Management leadership to identify efficient workstreams and establish strong relationships internally and externally with key Advertisers and Agencies.Key ResponsibilitiesLead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales PartnersPartner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growthDevelop, document and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilitiesPartner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc. Develop training and education strategies for Account Management including onboarding and ongoing learning & developmentWork closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc. Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concernsAnalyze sales data to measure performance and identify areas for improvementEstablish and maintain relationships with key clients and media agencies We're Looking For7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertisingEnglish is mandatory for this role, and proficiency in Spanish will be viewed as a significant advantage. Candidates who are able to read, write, speak, and comprehend Spanish will be prioritized, as this skill is a key differentiator in our multicultural work environment
