Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.- Responsible for leading, coaching, developing supervisors & Senior Supervisors.- Experience in managing a team within the Finance & Accounting field is a must.- Strong Accounts Payable or Receivable background.- Ensures customer SLA/ KPI are met by overseeing operations of respective Accounting teams.- Conducts performance management (e.G., goal setting, performance evaluation, etc.
)- Completes performance evaluations for assigned staff.- Ensures rigor of discipline in implementation by creating high performance work cultures built on best practices.- Handles various activities within the teams with key focus on adherence to the SLA's & SOP's through knowledge-based implementations for enhanced operational effectiveness.- Participates in business related discussions with the client and other internal team.- Responsible to maintain customer relationship and address any client escalations.- Ability to handle and manage pressure and client deliveries- Proposes transformation initiatives to continuously improve customer satisfaction- Evaluates processes out of compliance, identifies root causes and enforces solutions to address non-compliant- Finance and accounting background is required.- English proficient is highly desired.- Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.- At Conduent, _- we value the health and safety of our associates, their families and our community.
Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._