**Career Area**:
Supply Chain and Logistics
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Job Summary**
Provides guidance and supervision to ensure the accomplishment of distribution center goals, including those related to budget and cost structure. Supervision group around 25-30 people.
**What you will do**
- Making workflow decisions under the direction of management. Improving service levels and costs for distribution center operations.
- Supervising and motivating distribution center employees through effective coaching and training, clear communication of job expectations, and positive reinforcement of exemplary performance; maintaining a positive distribution center working environment.
- Implementing productivity, quality, and service standards. Resolving problems and identifying areas for improvements. Contributing performance data to strategic plans and reviews.
- Ensuring all equipment receives preventative maintenance and repairs (check list), as necessary.
- Adhering to requirements and procedures for safety regulations.
**Degree Requirement**
Bachelor's Degree
**What skills you will have**:
**Operational Functions**:
- Making workflow decisions under the direction of management. Improving service levels and costs for distribution center operations.
- Supervising and motivating distribution center employees through effective coaching and training, clear communication of job expectations, and positive reinforcement of exemplary performance; maintaining a positive distribution center working environment.
- Implementing productivity, quality, and service standards. Resolving problems and identifying areas for improvements. Contributing performance data to strategic plans and reviews.
- Ensuring all equipment receives preventative maintenance and repairs, as necessary.
- Adhering to requirements and procedures for safety regulations
**Customer Service Management**:
- Demonstrates an understanding of the underlying concepts and values of a service organization.
- Seeks help, as needed, in satisfying customers.
- Identifies key characteristics of effective customer service.
- Cites examples of keeping the customer as the focal point of all team activity.
- Ability to communicate directly with customers and understand their needs, creating value for the customer.
**Leadership**:
- Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
- Utilizes positive reinforcement to motivate & attain desired behaviors; increases productivity.
- Demonstrates leadership qualities: intelligence, dominance, persistence, integrity, confidence.
- Employs leadership theories, such as contingency and transactional, and associated techniques.
- Manages own behaviors during interactions, such as feedback giving, to shape workplace events
- Using the 7 Leadership Attributes
**Materials Handling and Management**:
- Oversees key issues and aspects of materials management activities, including the handling, transportation and storage.
- Facilitates the use of different types of automated storage and retrieval systems.
- Develops requirements and procedures for hazardous material transportation safety regulations.
- Works with difficult or unusual materials handling and management situations.
- Evaluates the efficiency of materials handling and management, makes improvements where necessary.
- Guides others on key features and considerations for materials management, such as storage control systems.
**Warehouse Management**:
- Maintains warehouse equipment and facilities.
- Performs basic warehousing activities such as receiving, putting away, picking, packing and shipping.
- Analyzes and documents key performance indicators of warehouse management in own area.
- Assists in implementing mechanization approaches and techniques in a distribution center.
- Collects and translates the business requirements for specifications of warehouse management systems.
- Applies knowledge of all warehouse processes to prioritize and distribute resources according to business needs.
**Additional Information**:
Work schedule: Monday - Friday
Over Time planned on Saturdays on assigned shift
**Final details**:
Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests or HIV tests as requirements for e