Manager, Enterprise Account Services - Americas

.At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.**Manager, Enterprise Account Services - Americas****Why We Have This Role**The mission of Account Services is to make it easier to do business with Qualtrics by providing a seamless customer experience and end-to-end ownership when customers have questions at critical touch points throughout their lifecycle (e.G., renewal, understanding usage, license, payment).This is critical to Qualtrics achieving its next stage of growth. With sensitive customer questions resolved quickly and ownership of the renewal process, account teams and customers can focus on leveraging our platform to deliver business results