**Responsabilities**:- Prioritization of daily, weekly, monthly, quarterly, and annual tasks of the administrative support team- Responsible for managing a team of administrators for automation financial software- Responsible for supervising an administrator for external customers of Commercial Credit business unit- Participate in meetings (as needed) with bot developers and business customers to analyze customer requirements and clarify technology needs for project proposals**Education and or experience****REQUIRED**:- Bachelor's degree in Information Technology or Computer Science- Minimum 7 years' work experience in successful implementation of process improvement initiatives- Minimum 3 years' experience leading a small to mid-size team in a fast-paced environment- Project Management and Database Management experience- Demonstrated experience as an organizational leader of process excellence- Advanced experience with Visio, SharePoint 365, and SQL- Bilingual in Spanish & English (verbal & written)*****PREFERRED**:- Master's degree in Information Technology or Computer Science- Experience with Trintech products: ReconNET and Certification- Advanced experience with Rocket Shuttle**Functional Competencies****1.
** Collaborate with others to build cross-functional relationships to achieve business results**2.
** Lead the Finance organization to embrace an automation culture that seeks continuous improvement**3.
** Experience facilitating communication between the business and the Information Technology teams**4.
** Ability to balance multiple tasks with competing priorities and a maintain a sense of urgency**5.
** Strong and effective team leader that drives professional development of team (including mentorship) and retains top talent**6.
** Review vendor proposals for new products and upgrades of existing software platforms**7.
** Partner closely with vendor representatives to ensure timely support and up-to-date product upgrades**8.
** Excellent communication and interpersonal skills - written and verbal**10.
** Demonstrate time management skills with an attention to detail *****11.
** Develop KPIs to be tracked in SharePoint 365 for real-time monitoring in order to measure the administrative team's productivity and monitor the detailed status of our servers in the production environment and the development environment**Education and/or Experience