Manager, Operations

Relationships with clients and prospects
Meet or exceed the financial objectives of the operations to his/her responsibility
Meet or exceed Customer's financial and service goals
Active development, distribution, and customer alignment of KPIs that highlight financial and service value
Account retention, ensuring that the development and growth of the team are aligned with corporate development objectives (rate achievement, automation objectives, expedited decisions, and cost, etc.)
Develop his/her direct reports in the areas of leadership, communication, supervision, and control of resources for better decision making

**Skills**: Preferred
- Planning/Organizing
- Business Strategy
- Account Management

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization