**Are You Ready to Make It Happen at Mondelez International?**
**Join our Mission to Lead the Future of Snacking. Make It Possible.**
You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.
**How you will contribute**
You will:
- Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners
- Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes
- Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization
- Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration
- Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Experience in CS&L function, ideally with knowledge of customer supply chain management
- Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
- SAP, information systems, process design, standard operating procedures
- Experience leading and developing a team
- Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
- Great interpersonal, teamwork and communication skills
**Más acerca del rol**
- El manager es el encargado de liderar 4 focos importantes en base a Order Management & Electronic Invoice.
- Es el/la encargada de un grupo que procesa todas las ordenes de venta de la compañía y sigue el proceso de las ordenes hasta que se finalice el pedido.
- También es encargado/a de monitorear al equipo dedicado a la facturación electrónica, en el cual deben procesarse de manera correcta tanto en la parte discal como en el timbrado. El equipo de Facturacion electronica se encarga de detectar posibles errores en el proceso de facturacion.
- Por otro lado, esta involucrado/a en GATP, el cual es un area que se dedica a investigar la sustitucion de procesos y el proceso interno de la orden.
- Y por último es un rol que da apoyo directo a el area de venta directa (DSD) con su facturación
- Tiene mucho manejo de equipo, de proveedores y de negociacion.
**Requerimientos**:
- Licenciado en administración, ingeniería o afín.
- Experiência en el manejo de las órdenes en consumo masivo.
- Experiência en facturación electrónica.
- Conocimiento en asuntos y temas fiscales.
- Experiência manejando SAP.
- Experiência manejando equipos, gestión de personal y liderazgo.
- Buenas habilidades de comunicación y customer service.
- Buen manejo con proveedores y habilidades de negociación.
- Inglés: Intermedio/avanzado
No Relocation support available
Business Unit Summary
- Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as _Trident_, _Oreo_, _Philadelphia_, and local jewels like _Clorets_ and _Bubbaloo_. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Customer Collaboration (CLD)
Customer Service & Logistics
Job Details
**Title**
Manager Order Management & Electronic Invoice
**Function**
Customer Service & Logistics
**Date**
6/11/2024
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