.**Remote Work: Hybrid****Overview**:The Customer & Partner Services organization is responsible for all aspects of customer care related to the quote-to-order process, including people, process, tools and customer satisfaction.The team is responsible for the accurate entry of purchase order and Service Contract information from the sales team or directly from Zebra's customers into Zebra's system.Who we are looking for? Self-motivated person! We can offer you hybrid working model, friendly working environment and interesting work content.**Responsibilities**:- Oversees the work of a team of individuals executing order entry and invoicing- Selects, trains, coaches and manages the performance and development of the team.- Determines business priorities and strategic objectives for the teamDrives execution against service level agreements and reports results to management- Acts as primary point of contact for internal and external audits on product and/or service contract order administration.- Owns the teams' compliance against internal process as well as external regulations- Leads or participates in process and service improvement through identification of opportunity areas, engagement of the team and leveraging external best practices.- Responsible for driving adoption of updated technologies, work methods or tools in assigned territory.- Takes proactive action to stay informed about Zebra's business and the customers' needs. Educates the team to provide context and meaning to work.- Acts as escalation point to team in resolving complex issues or addressing difficult customer situations**Qualifications**:- Work Experience 5+ years experience in Order Management, Order Experience or anything Orderish- You should already managing Team about 2 years as Team Lead or Supervisor