Resumen de Posición The Sales Manager has the responsibility to organize our sales team to deliver order results for pumps, parts, and service assigned in the annual budget by the company for Mexico. To assign the objectives and tasks to our sales team according to their competences to achieve our goals. To report results and forecast as well as the market conditions to the STL monthly, as well as customer satisfaction or concerns.
Responsabilidades Esenciales MAJOR RESPONSIBILITIES:
To organize our sales team according to the competences of each individual to deliver our best results as a team. To assign clear objectives and actions to our engineers to achieve our goals annually. To evaluate individual performance results according to our objectives and provide guidance for better results at the beginning and midyear. To report results and forecasts to our STL monthly. To report strategic projects, market intelligence, and customer experience to our STL monthly. To review with our engineers the selling opportunities in the market permanently ahead of time with the IRR tool. To provide technical and commercial guidance to our engineers for every proposal. To review our proposals technically and commercially prior to sending them to our customers and distributors. To track and follow up with customers together with our salesman to know the status of each proposal to successfully conclude in purchase orders. To visit customers together with our salesman every week to answer technical and commercial questions or clarifications to our proposals. To require from operations at a higher level technical support, lead-times, and competitive multipliers for strategic projects to deliver competitive proposals to win. To attend kickoff meetings with customers and operations for every new order on projects. To review and approve new purchase orders for order entry. Actively participate in conferences, lectures, and trainings performed by the company. To participate with our sales engineers in the product presentations for our customers. To organize our sales meetings biweekly providing specific information on active proposals. To participate with our salesman in the monthly sales conferences with our distributors. To participate in the Vertical and Horizontal API projects meetings with the USA monthly. To review the reports of the e-quote log and ensure all proposals are updated biweekly. To support our team in warranty claims according to our internal policy. To provide support to our credit department for collecting issues with our customers. To evaluate and approve the competences of candidates to be hired by the company for our sales department when needed. To coordinate the trips of our engineers for client visits as required. To keep track of expenses in our sales department and report monthly savings. To comply with official regulations and company requirements for the HSE program. To perform such other functions assigned by the immediate supervisor, not covered in this job description. Requisitos del Puesto EDUCATION: Engineer with a bachelor's degree in Mechanical, Chemical, Electrical, Industrial, or related fields.
EXPERIENCE: 3 years in similar positions.
SPECIFIC KNOWLEDGE / TECHNICAL COMPETENCIES:
Knowledge of different markets, product portfolio, applications, customer requirements, and competition. Understanding of Hydraulics, Materials, Seal Systems, Electric Motors, M&C, and Aftermarket. English written and spoken proficiency at 90%. Technical knowledge related to centrifugal and twin screw pump applications across all markets. Product knowledge and programs to handle proposals. Market knowledge, customer relationship, and key contacts development. Strong interpersonal skills to deal with employees and customers.
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