.Manager, Sales Operation - Mexico, Mexico CityICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.Manager Sales Operations - Mexico CityICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.Job Description SummaryThe Manager of Global Sales Operations serves as the primary manager and administrator for sales data generation and tracking, sales pipeline management, and Commercial budget management. The role aims to ensure that the sales management/operating function is efficiently managed and sales information is precisely and uniformly reported to the ICON C-suite, ILT, and CLT.This role is responsible for managing the weekly and monthly sales reporting needs across the organization and may also assist as needed with the maintenance of the ICON Business Development Incentive Compensation Plan.ResponsibilitiesManage the creation and continued enhancing of service area forecasts for Commercial and Operational leadership.Manage the completion of the weekly and quarterly sales performance by Service Area.Manage Commercial current quarter and YTD results against applicable targets.Assist with the quarterly close process, which includes the board presentation and investor call materials.Assist as needed with the management of the ICON Business Development Incentive Compensation Plan calculations.Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.Demonstrate leadership, teamwork, energy, responsiveness, decision-making, and effectiveness.Other duties, related to this position, may be assigned. Travel (approximately 5%) domestic and/or international