Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
Title and Summary
Managing Consultant, Advisors Client Services, Business Experimentation
Overview
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Consultant, Advisors Client Services, Data & Services
Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets and in-house technologies to provide our clients with powerful strategic insights and recommendations. Mastercard Advisors work with a diverse global customer base across industries, from banking and payments to retail and finance.
The Advisors Client Services group has five specializations: Performance Analytics, Strategy & Transformation, Business Experimentation, Marketing, and Project Management. Our Business Experimentation consultants partner with executive-level clients on critical business decisions by leveraging data science and strategic thinking, all using an industry-leading SaaS platform, Test & Learn®. You will analyze initiatives across a range of industries to identify key priorities and innovations within strategy, marketing, pricing, operations, and more.
If you want additional information regarding the different career levels and specializations within Advisors, visit Advisors Client Services Specializations webpage.
Roles and Responsibilities
Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
- Lead team to creative insights and sound business recommendations using Test & Learn®, and deliver impactful client presentations while growing team members' roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants
**Qualifications**:
Basic qualifications
- Undergraduate degree with analytical experience in consulting, analytics or data science
- Experience coaching and managing teams across multiple projects
- Experience managing key client relationships
- Knowledge of business KPIs, financials and organizational leadership
- Able to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Analytical, interpretive and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
- Logical, structured thinking and affinity for statistical and numerical analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language
Preferred qualifications
- Additional relevant data and analytics experience:
- Data modeling and database management (e.g., SQL)
- Data visualization tools (e.g., Tableau, Power BI)
- Time series analysis and segmentation
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- MBA or master's degree with relevant specialization (not required)
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