.At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.**SUMMARY****ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.**- Serve as the functional expert for all manufacturing related systems and tools.- Support other users in typical and advanced questions that require research to solve.- Coordinate and facilitate training for the plant in terms of new hires, new functionality, and upgrades.- Track and communicate all changes/enhancements to existing planning systems including upgrades to current systems.- Provide support to the users and the department SME's.- Investigate incidents before escalation to Regional IT.- Work with other SME's to implement Jabil best practices in the site.- Guide users in configuration.- Work with site and regional IT on testing and implementation of upgrades and new functionality.- Maintain and develop documentation for responsible area.- Participate in the exchange of ideas and information within the department.- Organize verbal and written ideas clearly and use an appropriate business style.- Ask questions; encourage input from team members.- Provide regular updates to appropriate managers.- Identify creative ways to reduce cost by streamlining processes and systems (i.E. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).- Drive continuous improvement through trend reporting analysis and metrics management.- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field".- Ensure 100% adherence to all company policies and procedures (i.E. Health, Safety and Quality)- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.- Understand and embrace the business and IT strategic direction.- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.- Comply and follow all procedures within the company security policy