**Overview**:
- FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions.
FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength.
To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.FM Global Latin America Operations is looking for **a Marketing Specialist**.
This position will report to our Client Service Manager and will be based out of our Monterrey Office located in San Pedro Garza Garcia; however this person **will provide support to our Client Service Teams in both Sao Paulo and Monterrey.
***Responsibilities**:
- Use knowledge of our business and offerings and connect them to the client needs through personalized client-facing collateral (e.g., client service plans, risk improvement plans and stewardships).
Identify internal and external resources for use in marketing execution for targeted strategic accounts.
- Understand which internal marketing campaigns and assets to use for individual account engagement planning.
- Review and understand Client Relationship Survey scores and support CSTs to modify internally and externally facing material to addresses deficiencies, if any, in those scores.
- Orchestrate and lead ongoing account check-ins with CSTs to ensure account goals, key contacts and account plans stay on track and discuss upcoming account requirements and modifications.
- Measure and analyze client-centric program performance on agreed-upon account targets.
Provide ongoing data and insights on strategic accounts and contacts within these accounts.
**Qualifications**:
- Bachelor's degree in Marketing, Graphic Design, or related field.
2+ years of marketing experience is desired.
- Excellent verbal and written communications skills in English and Spanish.
Portuguese is desirable.
- Project management skills.
- Ability to influence and lead initiatives.
- Thorough knowledge of the complete suite of Microsoft products.
- Experience with CRM systems (i.e., Microsoft Dynamics 365) a plus.
- Excellent Creative Suite Skills
- Working knowledge of Adobe InDesign, Photoshop, Illustrator
- Proven experience mining the web and familiarity with social networking tools.
- Proven ability to multi-task and establish priorities.
- Ability to be proactive, goal oriented and collaborative.
- Ability to quickly learn new technologies.
We offer a dynamic and challenging work environment that is personally and professionally rewarding.
There are a wide range of growth and career opportunities worldwide.
Professional development is an integral part of our philosophy; thus, our employees are engaged in appropriate international and national training and development programs.