**Purpose Statement**:The objective of the Master Scheduler role is managing Customer Demand.
Care and maintenance of the customer demand from receipt of forecast to on-time shipment of product delighting the customer.
Creation of a feasible Master Production Schedule (MPS) which considers available resources and highlights constraints.
**Key Job Accountabilities**:- Customer demand receipt and order acknowledgment.- Creation of what-if scenarios to simulate demand change impact.- Create and maintain a feasible Master Production Schedule, and liaise with Production Planner to execute a plan which results in product shipping on-time.- Highlight and escalate any area of the business which may impact Customer Service Excellence with regard to product delivery.- Perform role in accordance to Standard Operating Procedures and designated Work Instructions to ensure accuracy within the organization.
**Additional Accountabilities**:- Drive ERP system and data integrity.- Monitor production plan against actual output.- Participate in the monthly forecast process.- Proactively manage low level metrics.- Participate in continuous improvement activities.- Advanced understanding and maintain Capacity Resource Planning tool and analyses.- Responsible for key performance indicators such as MPS Performance, Days of Inventory, Material Overdrive, On-time Shipments and E&O.- Generate demand waterfalls.- Minimal travel may be required to meet the needs of the business (estimated 10%).- Additional duties as assigned.
**Education/Experience Qualifications**:- A minimum of a Bachelor's degree is preferred.- (3) years of related experience is required.- APICS or equivalent certification is beneficialAn equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
**Other Qualifications**:- Communication**:Effective in gaining cooperation of others, conducting presentations of technical information concerning specific performance overviews/projects/schedules.- Talented Balances stakeholders: Serves as liaison between different stakeholders group.- Talented skill on Global perspective: Consider multiple and varied viewpoints when dressing problems and opportunities.- Talented skill on Drives results: Persist in the face of challenges and setbacks.- Talented skill on Plans and aligns: Uses milestone to diligently track and manage the progress of the work.- Strong MS Office skills with advanced knowledge of Excel.- ERP Logic Knowledge.- General office equipment and materials.- Rapid Response (Kinaxis).- Power BI basic knowledge.
**Work Environment**:- The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.- This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform._