.Transportation CoordinatorRole PurposeTransportation Coordinator supports US and Mexico business functions (Carriers and 3PL Partners), who are responsible for managing day:To:Day operations and schedules and assure timely results. Performs technical duties and activities within prescribed time frames including assigning and monitoring driver routes (internal and External). Participates in projects to improve overall process and technical efficiency. The coordinators update and provide tracking information to both internal and external customers. Monitor and report driver issues such as accidents, safety concerns, handle customer complaints, and investigate delivery issues. Responsibilities include following up on damaged products and late or lost deliveries due to carrier and 3PL, most important to drive Corrective and Preventive actions to improve service. The coordinator will be working very close with 3PL Partners to assure that shipments are processed accordingly including overseeing and acting on all types of returns, damages, overages and shortages of shipments both South and Northbound. Establish and report metrics including looking at improving operational efficiencies and drive down costs to our operationsKey Responsibilities:Lead / participate on project teams to improve overall process and technical efficiency:Support logistics network optimization:Support for Business Shared Objectives:Transportation Cost reduction initiatives / identify and propose remedies to problems:Cost trend analysis and reporting:Drive industry best practices:Provide risk mitigation/contingency plans:Escalation POC for service issues:Expedited shipments support:POC for carrier/ FF service issues:Customer Pick:Up Shipments Routing Guide support:Oversee failure investigations and assure actions prevent further occurrences:Tactical day to day support:Oversee North and Southbound opportunities (shipments, customer pick up, returns, RMA's etc