**Responsibilities**:
- Proper and open communication with surrogate mothers and the egg donors, show them emotional support and empathy.
- Familiarize Surrogate mothers and Egg donors with programs, explain steps of medical procedures, etc.
- Control of surrogates and donors, that medications are taken as prescribed by the doctor, follow his/her instructions, etc.
- Control of surrogates and donors, ensure their visits to the Clinic and make follow up.
- Close working relationship with Donors, Surrogate mothers, Doctors, Team Members
- Accompany Surrogate mothers and egg donors to the clinics.
- Report to the Financial Department accordingly, if needed.
- Act in accordance with New Life's professional brand as the primary point of contact for successful parents
- Coordinate Successful parent's arrival and logistic process
- Coordinate delivery process and make sure parents, as well as Surrogate mother, is well supported.
- Organize all necessary paperwork to obtain documents such as birth certificate/passport.
- Communicate and organize tasks with partner clinics' administrative offices
- Preparing monthly reports to the Head of the Department
- Preparing financial reports for the Financial Department
- Provide exceptional customer service for our couples
- Any other responsibilities assigned by the Head of Department
**Skills**:
- Fluency in English (will be tested!).
- Excellent communication skills, solution oriented, proactive, detailed oriented and accurate.
- Organization and managerial skills.
- Experience working in international companies is preferred.
- Education in Medicine, Management or in any related field.
**Job is based in Cancun!**
**Salary**: $17,000.00 - $18,000.00 per month
**Job Type**: Full-time
**Salary**: From $18,000.00 per month
Work Location: In person