.Important: This position is on-site only and open to candidates residing in Tijuana, Rosarito, or Tecate.
The job offer will be extended only after successfully completing the interview process at our offices.
Please note that we do not cover relocation expenses to the city.A minimum B2 level of English is required for this position.
Please do not apply if you do not meet this requirement.WhatsApp will be the only method for follow-up on this application.Join the COOLEST Call Center in Tijuana!
Confie in Tijuana is Hiring Bilingual Transfers/Sales Representatives!About Us:Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona.
Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Some examples are Freeway, OneSource, Bluefire, and over the years, we have grown and acquired more companies such as SCRAM, First Acceptance, Assured Health, among others.We are an extension of this business located in Tijuana.
This past year, we have grown from 1,500 employees to over 1,800, and we even have plans to open another site in Mexico.
With this growth, new opportunities to join our workforce can be extended to candidates who live in this area.Job Overview:Outbound Lead QualifierPrimary Responsibilities:Lead Engagement: Conduct outbound calls to engage potential customers.Qualification: Assess customer interest and availability for further discussion with an Assured Licensed Agent.Live Transfer: Seamlessly transfer qualified consumers to a Licensed Agent.Requirements:Prior experience in a call center or a customer service role.Proficient in both English and Spanish (B2 or higher).Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).What We Offer:Legal Benefits:Aguinaldo (year-end bonus)Profit sharing (Utilidades)Paid vacation and vacation bonus (Prima Vacacional)Funeral Fund (Fondo de Defunción)Paternity leaveMarriage leaveWeekly payroll via electronic deposit with Banco SantanderAdditional Benefits:Paid training (including a bonus)Productivity bonusReferral bonusAdditional paid days offPrivate medical insurance for you and your familyFederal Housing Credit Program (INFONAVIT/FONACOT)Social security (IMSS)Savings fund and voluntary savings planRewards and recognition programOpportunities for growth within the companyEmployee discounts on tuition with local universitiesEmployee discounts with participating local businessesExcellent location accessible by public transportationApply Now and Become a Part of the Coolest Contact Center in Tijuana!Important:To ensure an efficient selection process, please apply to only one position that best matches your skills and interests.
Choose carefully before submitting your application.
If you need help deciding, feel free to contact us.Note:Priority will be given to candidates who meet the mentioned requirements and include their WhatsApp and email in their application